Wifi has almost become a "human right"; cell phones and other electronic gadgets now rule our time and mental space. Hotel Nuestro Sueno, while lamenting a bit the seeming loss of quality loafing time, has succumbed and offers 24 hour high speed connectivity throughout the facility and in the surrounding area. The hotel maintains three (3) separate hot spot access points, thereby assuring that you can stay as much in contact with your world as you might desire.
Restaurant Service at Hotel Nuestro Sueno is diverse and able to fill your needs and desires. The full service menu offers something for everyone, and even custom selections can be prearranged.
To see more details regarding Restaurant Service use the Blue Menu button on the left of the page
and then click on the button labeled "Cessi’s Place", to learn more about the hotel’s restaurant, food and beverage services.
The Steam Room at Hotel Nuestro Sueno is available by advance request/reservation between the normal hours of 1:00 PM to 9:00 PM. The Steam Room begins to become crowded with more than four (4) people, but can accommodate up to eight (8) friends. The Steam Room has a cold shower built in that aids in keeping your body temperature from becoming too high for too long. Steam Room time can be reserved for private use, but one must understand that it takes almost 30 minutes to open and heat the room the first time, and thereafter each day, about 20 minutes to bring the room back to "normal operating temperatures". One daily 30 minute use of the Steam Room is included in the Mayan Standard rate room charge. Consult with the on duty Manager to reserve/request your Steam Room Time. Failure to utilize a reservation will result in an additional charge to your account.
The Dry Sauna at Hotel Nuestro Sueno is available by advance request/reservation between the normal hours of 1:00 PM to 9:00 PM. The capacity for the Dry Sauna is four to six (4-6) people. The Dry Sauna requires up to an hour to heat the first time it is used each day, and thereafter about 30 minutes to bring it back up to the highest operating temperatures; thus one must plan their desired times to use the Dry Sauna. One daily half-hour (30 minute) use of the Dry Sauna is included in the Mayan Standard rate room charge. Consult with the on duty manager if there are any questions regarding the use of the Dry Sauna and to reserve/request your Dry Sauna Time. Failure to utilize a reservation will result in an additional charge to your account.
The limited Gymnasium area and Plunge Pool at Hotel Nuestro Sueno is perched high on the hillside with the normal gift of spectacular views. There is a basic selection of work-out equipment, shower, fireplace, and an exercise pool with a shallow "kids area" so that the whole family can participate. Room Service is available in the Gym area. Private times can be reserved for using the Gymnasium and Plunge Pool, but reservations must be made upon arrival or early in the morning. Failure to utilize a reservation will result in an additional charge to your account.
The Garden Jacuzzi at Hotel Nuestro Sueno can be a diverse experience. The main Jacuzzi holds up to eight (8) and is located in the garden area near the patio dining area. The Jacuzzi can be available from 1:00 PM to 9:00 PM on a reservation basis. A standard time allotment for the jacuzzi is 30 minutes, though for large groups which are planning special dining or refreshments, longer period can be extended. To heat the jacuzzi required up to an hour (depending on how cool the air has been that day); therefore, plan your use time requirements and make your reservation with the on-duty manager as early as possible. Failure to utilize a reservation will result in an additional charge to your account.
Urgent Medical Care is one thing about which we hate to think when vacationing; but accidents happen. What is important is to know that there is trustworthy competent medical help available. The hotel maintains those relationships and as might be required, if needed, can have house-calls from doctors and nurses with multi-lingual interpretation also available. The hotel often has elderly guest, and for them it is very important to know that access to healthcare is readily available. If you have special health care needs, please feel free to share your possible needs with the hotel so that we might have even more specific "just in case" plans in place.
Tuk-Tuk Transport is basically a "third-world-thing". Given the cost of cars, the cost of fuel, the cost of labor, and the often narrow and otherwise impassable village internal lanes, the three-wheel Tuk-Tuk has become the "short distance" transport of choice.
One can see Tuk-Tuks in action on almost any travelogue film or TV Special, as they zip in and out of traffic and places that look too small for any vehicle to pass. The Village of San Antonio Palopo has a fleet of individually owned Tuk-Tuks actively available for hire (negotiate your price in advance – the hotel staff can help you as needed). Local in village trips are common, and even longer travel to other villages can be arranged.
Public / Private Transportation System
Throughout Guatemala, there is a more than adequate publicly organized private transportation system; i.e. all transporting companies and individuals have received an operating permit issued by a controlling governmental entity, and the operating companies are privately owned and hire their employees as drivers, attendants, and administrators. As a result of this organized network of transporting companies and individuals, it is easy and very affordable to travel throughout the country, the only caveat being that the “times” that the transportation might be available, are more coordinated to the needs of the local people rather than attempting to cater to the needs of tourist.
Therefore, it is advisable to utilize the services of the hotel or some private agency to arrange your transportation needs and buy your requested passage.
Hotel Nuestro Sueno can help you by answering your questions, suggesting various answers, and when appropriate make the travel arrangements, the cost of which can often be added into your hotel bill and paid at check-out. It is advisable that a guest seek transportation arrangements as soon as possible because the number of seats are often limited, and last minute arrangements are often much more expensive. Inquire at the front desk as soon as possible regarding your various transportation needs.
Hotel Nuestro Sueno has information regarding excursions around the lake and throughout the country. The Hotel utilizes local suppliers of services for tours and transport. The town docks are in front of the hotel, and you can be whisked away to the location of your choice regardless of the size of your group or age requirements. With proper advance notice the Hotel and its cadre of associates can arrange for whatever excursion services you might need – extensive and complex tours often require weeks or months to arrange, do not dilly-dally. Contact the on duty manager to start your "transport and excursion ball" rolling.